Terms of use

Agreement and scope

These Terms govern access to the Elyxir and Alvin websites, applications, APIs, and related services offered by Elyxir, Inc., a Delaware corporation (“Elyxir,” “we,” or “us”). Alvin is an Elyxir product. A separate signed business agreement or order may control a particular service where it conflicts with these Terms.

By accepting these Terms when creating an account or purchasing a service, you agree to them. You must have legal authority to enter the agreement for yourself or the organization you represent. A privacy notice is not a blanket consent to data processing, and these Terms do not waive privacy or other consumer rights that cannot lawfully be waived.

Eligibility and accounts

You must be at least 18 years old to create an account or use our AI services. Provide accurate registration information, keep it current, and protect your credentials and API keys. Do not impersonate others, transfer credentials without authorization, or evade account restrictions.

You are responsible for activity you authorize through your account. Notify [email protected] promptly if you suspect unauthorized access. Organizational administrators may have access and control consistent with the account’s settings and applicable agreement.

Services and availability

Features, models, limits, integrations, and supported devices can change. A model or agent shown in an illustrative ecosystem graphic is not a guarantee of access, an endorsement, or a promise that an integration is available on every plan. The feature interface, plan description, and applicable order identify what is offered.

We do not guarantee uninterrupted or error-free service. Maintenance, capacity limits, provider outages, and security controls may affect availability. A service-level commitment applies only where separately agreed. We will provide notice of material service changes where required by law or contract.

Subscriptions, credits, and cancellation

The checkout or order must state the price, billing interval, included usage, any trial conversion, renewal terms, and applicable taxes or additional charges before you agree to pay. Payments may be handled by Stripe or another processor identified in the payment flow.

A recurring subscription renews only as disclosed and authorized at enrollment. You may cancel future renewal through the available billing controls or contact [email protected] for help. Where you enroll online, cancellation must be available online as required by law. Cancellation, refund, and credit-expiration terms presented at purchase remain subject to mandatory consumer rights.

Unless a refund is required by law or your agreement provides otherwise, prepaid credits and fees are non-refundable. Credits are service entitlements, not money or a bank balance. Any expiry must be disclosed in the applicable plan. We provide at least 30 days’ notice of pricing changes affecting an existing paid plan, and additional notices where applicable law requires them. A change does not retroactively alter an already completed purchase.

Your content and AI output

You retain the rights you have in content you submit. You grant Elyxir the limited permissions necessary to process, store, transmit, and display that content to provide the services you request, maintain security, and comply with law. Optional website analytics consent does not grant a license to train models on your content.

As between you and Elyxir, Elyxir does not claim ownership of outputs created for you, to the extent rights in those outputs can be assigned and subject to third-party rights and applicable provider terms. AI output may not qualify for copyright protection, may resemble other output, and may include errors or material owned by others. We do not guarantee exclusivity, accuracy, non-infringement, or suitability for a particular purpose.

You are responsible for having the rights and permissions needed for your inputs and intended use of outputs. Review outputs before relying on them or publishing them.

Agents, tools, and external services

Agents may use tools, call models, access connected accounts, or propose actions. Grant only the permissions needed for your task and review actions that affect money, accounts, files, communications, or other people. An agent’s output is not a guarantee that an action succeeded.

Third-party services have their own terms and privacy practices. Depending on the feature, data is transmitted to a model provider or a service you authorize to perform the request. Disconnecting an integration stops future access through that connection, but does not undo completed actions or automatically erase information already sent.

Do not use a general-purpose AI response as the sole basis for a consequential decision about someone’s employment, housing, credit, insurance, education, healthcare, or legal rights. Additional safeguards and legal requirements may apply to such uses. Our services do not replace qualified professional advice or emergency services.

Acceptable use

Use the services lawfully and respect other people’s rights. You must not:

• Submit or generate unlawful content, facilitate fraud or exploitation, or violate intellectual-property, privacy, or publicity rights.
• Create or distribute child sexual exploitation material or nonconsensual intimate imagery, including synthetic depictions.
• Use the services to compromise systems, steal credentials, distribute malware, evade security or usage controls, or access information without authorization.
• Misrepresent AI output as a real person’s statement, identity, or endorsement in a deceptive or unlawful manner.
• Use protected or sensitive information without the necessary authority, notices, consents, and safeguards.
• Disrupt the service, exceed authorized access, or resell API access without written permission.

API access and integrations

API access is subject to the limits, metering, and permitted uses in your plan. Keep API keys out of public repositories and browser-delivered code. You are responsible for your application’s notices, permissions, security, and compliance with the requirements applicable to your own users.

Third-party model or service terms disclosed for an integration may apply. We may limit or suspend requests to protect the service or respond to abuse. Open-source components remain governed by their applicable licenses.

Collaboration, media, and mobile apps

People with permission to access a shared project or link may view its content. Check sharing settings before adding confidential information. Project owners and administrators control access within the available permissions. Disputes about collaborators’ rights must be resolved by the people or organizations involved.

Generated media is subject to the same content and acceptable-use terms as other outputs. Export anything you need before closing an account. Retention and deletion are described in the Privacy policy and any applicable service agreement; these Terms do not promise a fixed backup-deletion schedule.

Mobile apps may require optional device permissions for specific features and are also subject to applicable app-store terms. Mandatory platform terms and consumer law take priority where required. Features can differ by device or operating system.

Elyxir intellectual property and feedback

Elyxir and its licensors retain rights in the services, software, designs, and trademarks. We grant a limited, non-exclusive right to use the services under these Terms. Third-party names and logos belong to their respective owners; their appearance does not imply a partnership or endorsement.

You may provide feedback, and you allow us to use that feedback without compensation. This does not transfer ownership of your private project content. Restrictions on copying, modifying, distributing, or reverse engineering the service apply only to the extent permitted by law and do not override an applicable open-source license.

Privacy and reports

The Privacy policy and Cookie policy describe data practices and choices. Contact [email protected] about privacy requests, security issues, copyright complaints, or harmful content. Describe the issue and provide the relevant URL or reference; do not send passwords or unnecessary sensitive information.

If you report nonconsensual intimate imagery or other illegal content, identify the material and the basis for your request so we can review it under applicable law. Reporting through this general contact channel does not limit other legal reporting or removal rights.

Suspension and termination

You may stop using the service and request account closure. Cancel any recurring subscription through billing controls or contact us for assistance. We may restrict or terminate access for a material violation, nonpayment, security risk, or legal requirement, with notice where reasonably practicable and required by law.

Termination does not remove accrued payment obligations or statutory refund and privacy rights. Provisions that by their nature continue after termination remain effective, including applicable content permissions for retained records, intellectual-property protections, and dispute provisions.

Disclaimers and limits

To the extent permitted by law, the services are provided “as is” and “as available,” without implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not guarantee that output will be accurate or that the service will meet every need.

To the extent permitted by law, neither party is liable to the other for indirect, incidental, special, consequential, or punitive damages arising from the services. Elyxir’s aggregate liability for claims relating to the services is limited to the amount you paid Elyxir for those services in the 12 months preceding the event giving rise to the claim, except where an applicable agreement or mandatory law provides otherwise.

These limitations do not exclude liability that cannot lawfully be excluded, or remove statutory remedies and consumer guarantees. Some jurisdictions do not permit particular disclaimers or limitations; in those jurisdictions, the relevant provision applies only to the extent permitted.

Governing law and disputes

Delaware law governs these Terms, without displacing mandatory protections applicable where you live. Contact [email protected] to seek an informal resolution of a dispute. Nothing here prevents contacting a regulator, seeking an available court remedy, or exercising a non-waivable consumer right.

A separately accepted business agreement may provide additional dispute procedures. This website notice does not itself impose a new arbitration agreement or class-action waiver.

Changes to these Terms

We may update these Terms as the service changes. We will identify the updated version and provide notice of material changes at least 30 days before they apply to an existing account, except where a shorter period is necessary for legal or security reasons and permitted by law. If new consent or acceptance is required, we will request it. Changes are not retroactive unless lawfully agreed.

If a provision is unenforceable, the remaining provisions continue to the extent permitted by law. A failure to enforce a term is not a waiver of the right to enforce it later. Questions and notices should be directed to [email protected] or the mailing address below.