Billing
Manage your subscription, payments, and billing settings.
Billing follows you, not your organization. Your plan, your credit balance and your storage allowance belong to your account and stay with you across every organization you join. Joining an organization does not change your plan, and leaving one does not take it away.
Accessing Billing
- Sign in to studio.tryalvin.com
- Go to Settings > Account > Billing
- View your plan, credits, payment method and invoices
Every member manages their own plan and payment method under Settings > Account > Billing — you do not need to be an organization Owner. Settings > Organization > Billing is separate: it reports the organization's shared usage, and does not carry a plan.
Billing Overview
The billing dashboard shows:
- Current Plan: Your subscription tier
- Billing Cycle: Monthly or annual
- Next Invoice: Upcoming charge date
- Payment Method: Card on file
- Usage: Current period usage
Subscription Plans
Alvin has three self-serve plans — Free, Standard and Ultimate — plus Education and Enterprise, which you arrange with us.
See Plans for what each one includes.
Genie runtime charges
Each personal Genie runtime costs $10 per month in credits from its owner's balance. The first month is charged on activation, followed by renewal at each UTC calendar-month boundary, without proration. Model and tool usage is metered separately. See Genie for access and setup details.
Payment Methods
Adding a Card
- Go to Settings > Billing > Payment Methods
- Click Add Payment Method
- Enter card details
- Set as default if desired
Updating Payment
- Go to Settings > Billing > Payment Methods
- Click on existing card
- Update details or add new card
Supported Methods
- Visa, Mastercard, American Express
- Corporate cards
- Invoice billing (Enterprise only)
Invoices
Viewing Invoices
- Go to Settings > Billing > Invoices
- View invoice history
- Click to download PDF
Invoice Contents
Each invoice includes:
- Billing period
- Usage breakdown
- Itemized charges
- Total amount
- Payment status
Changing Plans
Upgrading
- Go to Settings > Billing > Plan
- Click Change Plan
- Select new plan
- Confirm and pay difference
Upgrades take effect immediately.
Downgrading
- Go to Settings > Billing > Plan
- Click Change Plan
- Select lower plan
- Confirm
Downgrades take effect at next billing cycle.
Credits
How Credits Work
- Purchased or included with plan
- Used for API requests
- Never expire
- Not refundable
Purchasing Credits
- Go to Settings > Billing > Credits
- Click Buy Credits
- Select amount
- Complete payment
Credit Balance
View your balance on the billing dashboard:
- Current credits
- Used this period
- Projected usage
Related
- Plans - Plan comparison
- Credits - Credit system
- Cost Dashboard - Usage costs